Privacy policy

We have adopted the following privacy policy as part of our commitment to protect any personal information (“Personal information”) which you may provide to us.  Any change to this Privacy Policy will be posted on this website and will become effective 5 days after posting. 
1. We will not use or disclose your Personal Information unless you have given your express or implied consent (“permission”), except for the following purposes:
- To asses, operate, maintain, improve and perform our services;
- To keep you informed about Claire Austin Hardy Plants Ltd and its services;
- To disclose such Personal Information as required by any applicable law, regulation or legal process.

2.  Your Personal Information may be used  to send email and marketing communications from us to you.  You may unsubscribe from receiving emails from us at any time by  informing us by email or clicking on the unsubscribe link at the bottom of our email communication.

3. We do not sell, trade or rent your Personal Information to third parties to send you digital and electronic communication or make telephone calls to you.

Our Cookie Policy

1. Like many websites, www.claireaustin-hardyplants.co.uk, (the “website”) makes use of cookies. A cookie is a text-only string of information that passes to your computer’s hard disk through your web browser so that the Website can remember who you are.  Cookies cannot be used by themselves to identify you although they may be used to identify your IP address.  A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value usually a randomly generated unique number.
2. If you do not wish to receive cookies you can easily modify your web browser to refuse cookies or notify you when you receive a new cookie, However, you may not be able to use all the interactive features of the our website if cookies are disabled.  We recommend that for the best user experience you leave them switched on.
3. For more information about Cookies and instructions on how to stop cookies being installed on your browser, visit www.allaboutcookies.org/manage-cookies
4. By using this website, you agree to accept the Claire Austin Hardy Plants Ltd Cookie Policy and agree to make your own arrangements to modify you web browser to refuse cookies or to notify when you receive a new cookie. Claire Austin Hardy Plants Ltd may change this Cookie Policy from time to time.  It is your responsibility to check the Cookie Policy regularly.  You will be deemed to have accepted any amendments to the Cookie Policy if you continue to make use of the Website after a change to the Cookie Policy has been make.

If for any reason you don’t want to hear from us by email you can unsubscribe by clicking on the ‘Unsubscribe’ section of the email, or alternatively contact us by emailing us at enquiries@claireaustin-hardyplants.co.uk or by post or phone.

We may use your name and address to send you a copy of our catalogue. If you don’t want to receive the enjoyment of flicking through our catalogues, we’ll be surprised, but you can let us know by returning it to us, emailing or phoning us.

You’re the boss when it comes to your privacy and if you have any concerns or questions don’t hesitate to contact us.