Delivery explained

Before you read this section, check if one of the following helps you;

  1. Why are bare root irises dispatched separately?
  2. Why are bare root irises not dispatched until September?
  3. Why are bare root peonies not dispatched until October/November?

The ‘Delivery Explained’ section should be read in conjunction with and forms part of, our Terms of Business.

We hope to make the delivery information as clear and understandable as possible. Our website will automatically total delivery charges for you and should the charges not be suitable to you we would suggest you do not proceed with your order.

If after reading the information regarding delivery you do not understand how delivery to your area works please contact our office and we will try to explain it to you further.

We reserve the right to change any part, or all, of our delivery areas, prices, delivery information relating to plant combinations, or any other matter that may materially affect delivery at any time. We reserve the right to suspend or cancel delivery availability to any area or address at any time. A change of delivery information on our web site shall constitute notification of change.

In the event that you have placed an order with us and we change all or any part of our delivery terms, pricing, delivery area, plant combination delivery information, or any other matter that may materially affect your delivery change, we shall contact you. We will allow you to either accept the change/s or cancel all or part of your order. We may ask for your instructions in writing, which includes email.

In the event of cancellation of all or part of your order we will of course reimburse funds due for the cancelled plant/s and/or good/s together with the delivery charge/s paid by you but shall not be liable to you in connection with any contract, in tort (including negligence), contract or otherwise for any loss of profit, anticipated savings or data that you or your business may suffer.

Help our carriers to deliver (and possibly save yourself some time)

If you feel it is safe for a delivery to be left at you address, if you are not present, it may be helpful to specify a specific place to leave the package (e.g. Leave in shed. Generally 'leave safe' is not sufficient). By leaving a specific place to leave the package/s you reduce the likelihood of having a card left informing you of attempted delivery or having to arrange re delivery or collection of the parcel.

We cannot guarantee a carrier will leave the parcel/s if no one is present or that they will leave the parcel/s in the place specified. We reserve the right to obtain a signature on delivery if we deem it appropriate. A signature service should be expected on delivery to business premises, when the item/s is of high value and/or the order is of large volume.

Calculating your delivery charge

To calculate your delivery charge we suggest the following method is probably the easiest way (other than entering the order on our website and letting the computer do the work for you!);

  1. Work out the type of plant order you are anticipating making by reviewing the combinations under the 'Type of Plant Order' heading.
  2. View the different delivery areas under the 'Delivery Areas' heading and select the delivery area/zone in to which your delivery address is classified.
  3. Calculate the total

In the event that you only have one type of plant order the delivery charge should be stated in the delivery area/zone applicable to the delivery address.

If you have more than one type of plant order you will need to add each appropriate charge to give you the total delivery cost for the order.

If you still have problems calculating or understanding the deliveries cost please contact us and we can both be frustrated trying to calculate your delivery charge!

Type of Plant Orders

The type of plants we sell and deliver can be broken down in to the following types of orders;

Bare root irises

Irises are despatched separately from other plants and incur a separate delivery charge. Please see the information below for charges.

This is done to ensure we send the irises in their best possible condition - please click here to read more.

Bare root peonies and/or daylilies

Bare root peonies and/or daylilies can either be ordered by themselves, or in combination with other potted stock.

Potted perennials (including potted irises) and potted peonies

Perennial plants can be despatched with bare root peonies/daylilies but not bare root irises. Perennials will usually be in pots of the type specified on our web site, however we reserve the right to supply a bare rooted (non potted) specimen of an equivalent size if we deem it necessary or appropriate. We usually try to contact a customer if this is the case but we cannot guarantee we will do this.

Delivery Areas

The areas we deliver to are broken down in to different price bandings according to location and the carrier cost to us. The delivery cost to you is stated and includes VAT at the prevailing rate at the time.

We reserve the right to split shipments of some or all plants to ensure that we receive the most cost effective carrier cost to us, which we hope results in a saving to you. This may result in packages arriving at different times or on different days. We obviously, where cost effective, prefer to send the shipment in one package or as one delivery.

If you are unable to find the delivery area under the headings below/our delivery area we cannot guarantee delivery is available but please contact us to confirm that we do not deliver to the address to which you want delivery.

Zone 1

Mainland UK

Excludes Isle of Wight, some Scottish postcodes and all Scottish Highlands and Islands, Northern Ireland, Isle of Man and any other location not listed.

Includes all England and Wales mainland and the following Scottish postcodes; all DD, all DG, all EH, all G, all KY, all ML, PA1-PA19, PH1- PH14 and all TD.

Also includes postcodes with in AB, FK, IV and KA that are not listed in Zone 2 or Scottish Islands Zone.

POTTED PERENNIALS AND POTTED PEONIES

Unlimited number of plants:   £7.95

BARE ROOT IRIS

Up to 3 rhizomes (bare root plants):   £4.90
More than 3 rhizomes (bare root plants):   £6.90

BARE ROOT PEONIES

Unlimited number of plants:   £7.95

Zone 2

Scottish Highlands Mainland and Channel Islands (excludes Isle of Man)

Includes Channel Islands and Scottish Highlands mainland in the following postcode zones but excludes Isle of Man. Please note that some areas may be a 2 - 3 day service.

AB 37-38, AB41-56, IV1 – IV28, IV 30 – 37, IV40, IV52-54, IV63, FK19 – 21, KW1-KW14, PA21-40, PH15-PH26, PH30 – PH41 and PH49-Ph50

BARE ROOT IRIS

Up to 3 rhizomes (bare root plants):   £4.90
More than 3 rhizomes (bare root plants):   £6.90

POTTED PERENNIALS

Up to 3 potted 9cm plants:   £7.95

Up to 30kg (See explanation below):   £20.00

BARE ROOT PEONIES  (May include perennials also)

Up to 30kg (See explanation below):   £20.00

Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants. In the unlikely event, that the 14 plants exceed the 30kg we shall contact you and discuss how you would like to proceed. We shall do our best to ensure that we get the maximum number of plants requested in to the parcel, within the weight and dimension allowances. 

The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.

In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.

Zone 3

Scottish Islands and Isle of Wight

Includes all of the Isle of Wight, and the following Scottish Island postcodes where a two to three day delivery should be expected. This may result in your parcel not being despatched during warm/hot weather to ensure that the plants arrive in the best possible condition;

HS1-9, IV41-51, IV54-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44,PO30 -PO40, ZE1-3

BARE ROOT IRISES

Up to 3 rhizomes (bare root plants):   £4.90
More than 3 rhizomes (bare root plants):   £6.90

POTTED PERENNIALS

Up to 3 potted 9cm plants:   £7.95

Up to 30kg (See explanation below):   £25.00

BARE ROOT PEONIES (May include perennials also)

Up to 30kg (See explanation below):   £25.00

Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants.  We shall do our best to ensure that we get the maximum number of plants in to the parcel, within the weight and dimension allowances. 

The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.

In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.

Zone 4

Isle of Man and Northern Island

BARE ROOT IRIS

Up to 3 rhizomes (bare root plants):   £4.90
More than 3 rhizomes (bare root plants):   £6.90

POTTED PERENNIALS

Up to 3 potted 9cm plants:   £7.95

Up to 30kg (See explanation below):   £35.00

BARE ROOT PEONIES  (May include perennials also)

Up to 30kg (See explanation below):   £35.00

Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants.  We shall do our best to ensure that we get the maximum number of plants in to the parcel, within the weight and dimension allowances. 

The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.

In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.

Delivery costs for Europe

Bare root iris orders

For all of the countries we ship to in Europe (listed below), prices are as follows;

Up to 10 rhizomes:   £13.50
Each additional 10 rhizomes or part thereof:   £13.50

For orders over 10 rhizomes expect split shipment as it is unlikely that each box will contain more than 10 rhizomes

Perennial orders (excluding irises but may include peonies)

PRICES ARE FOR UP TO 30KG. PLEASE CAREFULLY READ THE INFORMATION AT THE BOTTOM OF COUNTRIES LIST.

Austria:  £40.00

Balearic Islands:  £45.00

Belgium:  £20.00
Bulgaria:  £90.00
Corsica:   £45.00

Croatia: £90.00
Czech Republic:  £65.00

Estonia:  £90.00
France:  £25.00
Germany:  £25.00
Gibraltar:  £65.00
Greece:  £45.00
Hungary:  £65.00

Ireland:  see Republic of Ireland
Italy:   £40.00
Latvia:  £90.00
Lithuania:  £65.00
Luxembourg:  £25.00
Malta:  £90.00

Monaco:  £25.00

Netherlands:  £20.00

Norway:  £20
Poland:  £65.00
Portugal:  £45.00
Republic of Ireland:  £20.00
Romania:  £90.00
Slovakia:  £65.00
Slovenia:  £65.00
Spain:  £40.00
Sweden:  £40.00

Switzerland:  £40.00

Turkey:  £90.00

Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants.  We shall do our best to ensure that we get the maximum number of plants in to the parcel, within the weight and dimension allowances. 

The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.

In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.

European temperatures and climatic conditions can vary greatly. As a result of this we reserve the right to not accept orders for delivery to the destinations specified, even if an order is successfully placed on our web site. We also reserve the right to delay despatch of an order to a date determined by us.

 In the event that we deem a plant we sell is not appropriate for the climate of the country to which it is to be delivered we may refuse to supply it or not guarantee that plant. Your statutory rights are not affected.