Cookies Notice & Policy

What cookies are and how we use them

Cookies are a small text file that is downloaded on to your terminal equipment (computer, mobile phone, tablet or other device) when you visit a website. On the website,, cookies are used to keep track of what you have in your basket, remember you when you return to our site, show you personalised content and features and hopefully improve your experience of our website. The cookies do not store financial information or details which are capable of directly identifying you, such as your name or address. To see exactly what cookies are used and their purpose please read our ‘What cookies we use’ section below.

If you disable cookies on your computer your experience of using our website site may be impaired because some cookies help us to identify and resolve errors for example, may remember what is in your basket or we may not be able to determine relevant related products to show you when you're browsing. If you block cookies completely many websites will not work properly and some functionality on these websites, possibly including our website, will not work at all

By not disabling cookies or setting your browser to disable cookies (see ‘Controlling Cookies’ below) and continuing to use our website, you are agreeing to our use of cookies in the manner described in this Cookies Notice and Policy.

Where can I find more information about cookies and find out if they are safe?

The information stored in cookies is safe and anonymous to any external third party. If you'd like to learn more about cookies in general you can find information on the websites below (being aware that the websites below open in a new window and we aren't responsible for the content of external websites). or

Controlling cookies

Web browsers allow you to take control of cookies and can be used to

  • Allow all cookies            
  • Block all cookies
  • Delete all cookies
  • See what cookies you've got and delete them on an individual basis
  • Block third party cookies
  • Block cookies from particular sites
  • Clear all cookies when you close your browser
  • Install add-ons and plugins that extend browser functionality

Each browser is different but accessing the ‘Help’ menu of your browser should enable you to change your cookie preferences.

In the event you experience difficulty you may find information on the following website page of assistance (being aware that the website below opens in a new window and we aren't responsible for the content of external websites).

If you don’t want your data used by Google Analytics you can install the Google Analytics opt-out browser add-on (being aware that the website opens in a new window and we aren't responsible for the content of external websites) by visiting the link below and installing the add-on for your browser                                                  

You can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings 

What cookies we use

Below is a list of the main cookies used by and what each is used for:

  • _claire_session cookie - tracks the session (expires when the browser is closed).
  • guest_token cookie - used to track a customer's basket contents (expires 1 year from when it is set).
  • _gat, _gid, _ga cookies that are set by Google Analytics.
  • cookie_eu_consented cookie - tracks customer agreement to the cookie policy on this website, expires one year after it is created.
Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more