Before you read this section, check if one of the following helps you;
The ‘Delivery Explained’ section should be read in conjunction with and forms part of, our Terms of Business.
We hope to make the delivery information as clear and understandable as possible. Our website will automatically total delivery charges for you and should the charges not be suitable to you we would suggest you do not proceed with your order.
If after reading the information regarding delivery you do not understand how delivery to your area works please contact our office and we will try to explain it to you further.
We reserve the right to change any part, or all, of our delivery areas, prices, delivery information relating to plant combinations, or any other matter that may materially affect delivery at any time. We reserve the right to suspend or cancel delivery availability to any area or address at any time. A change of delivery information on our web site shall constitute notification of change.
In the event that you have placed an order with us and we change all or any part of our delivery terms, pricing, delivery area, plant combination delivery information, or any other matter that may materially affect your delivery change, we shall contact you. We will allow you to either accept the change/s or cancel all or part of your order. We may ask for your instructions in writing which includes email.
In the event of cancellation of all or part of your order we will of course reimburse funds due for the cancelled plant/s and/or good/s together with the delivery charge/s paid by you but shall not be liable to you in connection with any contract, in tort (including negligence), contract or otherwise for any loss of profit, anticipated savings or data that you or your business may suffer.
If you feel it is safe for a delivery to be left at you address, if you are not present, it may be helpful to specify a specific place to leave the package (e.g. Leave in shed. Generally 'leave safe' is not sufficient). By leaving a specific place to leave the package/s you reduce the likelihood of having a card left informing you of attempted delivery or having to arrange re delivery or collection of the parcel.
We can not guarantee a carrier will leave the parcel/s if no one is present or that they will leave the parcel/s in the place specified. We reserve the right to obtain a signature on delivery if we deem it appropriate. A signature service should be expected on delivery to business premises, when the item/s is of high value and/or the order is of large volume.
To calculate your delivery charge we suggest the following method is probably the easiest way (other than entering the order on our website and letting the computer do the work for you!);
In the event that you only have one type of plant order the delivery charge should be stated in the delivery area/zone applicable to the delivery address.
If you have more than one type of plant order you will need to add each appropriate charge to give you the total delivery cost for the order.
If you still have problems calculating or understanding the deliveries cost please contact us and we can both be frustrated trying to calculate your delivery charge!
The type of plants we sell and deliver can be broken down in to the following types of orders;
Irises are despatched separately from other plants and incur a separate delivery charge. Please see the information below for charges.
This is done to ensure we send the irises in their best possible condition - please click here to read more.
Bare root peonies and/or daylilies can either be ordered by themselves, or in combination with other potted stock.
Perennial plants can be despatched with bare root peonies/daylilies but not bare root irises. Perennials will usually be in pots of the type specified on our web site, however we reserve the right to supply a bare rooted (non potted) specimen of an equivalent size if we deem it necessary or appropriate. We usually try to contact a customer if this is the case but we can not guarantee we will do this.
The areas we deliver to are broken down in to different price bandings according to location and the carrier cost to us. The delivery cost to you is stated and includes VAT at the prevailing rate at the time.
We reserve the right to split shipments of some or all plants to ensure that we receive the most cost effective carrier cost to us, which we hope results in a saving to you. This may result in packages arriving at different times or on different days. We obviously, where cost effective, prefer to send the shipment in one package or as one delivery.
If you are unable to find the delivery area under the headings below/our delivery area we can not guarantee delivery is available but please contact us to confirm that we do not deliver to the address to which you want delivery.
Mainland UK and Isle of Wight.
Excludes some Scottish postcodes and all Scottish Highlands and Islands, Northern Ireland and Europe.
Includes all England and Wales mainland and the following Scottish postcodes; All AB, all DD, all DG, all EH, all FK, all G, IV1 – IV2, all KY, KA excluding KA27&KA28 (which are Zone 3), all ML, PA1-PA19, PH1- PH18 and all TD.
BARE ROOT IRIS ORDERS
Up to 5 rhizomes (bare root plants): £4.90
More than 5 rhizomes (bare root plants): £6.90
BARE ROOT PEONIES/DAYLILIES
Up to 5 bare root plants: £5.95
6 or more bare root peonies: £7.95
POTTED PERENNIALS AND POTTED PEONIES
Unlimited number of plants: £7.95
Includes Scottish Highlands Mainland in the following postcode zones;
IV3 – IV40, IV52 – IV54, IV63, KA27&KA28, KW1-KW14, PA20-PA40, PH19-PH40 and PH60 and Scottish Islands.
BARE ROOT IRIS ORDERS
Up to 5 rhizomes (bare root plants): £4.90
More than 5 rhizomes (bare root plants): £6.90
BARE ROOT PEONIES/DAYLILIES
Up to 5 bare root plants: £5.95
6 or more bare root peonies: £5.95 per 5 bare root peonies or part there of. Please be aware that split shipment is to be expected, as only up to 5 peonies are likely to be in each box.
(e.g. 9 bare root peonies would cost £11.90 being 2 x £5.95, 11 peonies would be £17.85 being 3 x £5.95)
POTTED PERENNIALS AND POTTED PEONIES
Up to 3 plants: £7.95
4 to 14 plants: £28.50
Each additional 14 plants or part there of: £28.50
BARE ROOT IRIS ORDERS
Up to 5 rhizomes (bare root plants): £4.90
More than 5 rhizomes (bare root plants): £6.90
BARE ROOT PEONIES/DAYLILIES
Up to 5 bare root plants: £5.95
6 or more bare root peonies: £5.95 per 5 bare root peonies or part there of. Please be aware that split shipment is to be expected, as only up to 5 peonies are likely to be in each box.
(e.g. 9 bare root peonies would cost £11.90 being 2 x £5.95, 11 peonies would be £17.85 being 3 x £5.95)
POTTED PERENNIALS AND POTTED PEONIES
Up to 14 plants: £23.50
Each additional 14 plants or part there of: £23.50
BARE ROOT IRIS ORDERS
Up to 5 rhizomes (bare root plants): £4.90
More than 5 rhizomes (bare root plants): £6.90
BARE ROOT PEONIES/DAYLILIES
Up to 5 bare root plants: £5.95
6 or more bare root peonies: £5.95 per 5 bare root peonies or part there of. Please be aware that split shipment is to be expected, as only up to 5 peonies are likely to be in each box.
(e.g. 9 bare root peonies would cost £11.90 being 2 x £5.95, 11 peonies would be £17.85 being 3 x £5.95)
POTTED PERENNIALS AND POTTED PEONIES
Up to 14 plants: £35.00
Each additional 14 plants or part there of: £35.00
BARE ROOT IRIS ORDERS
Up to 5 rhizomes (bare root plants): £4.90
More than 5 rhizomes (bare root plants): £6.90
BARE ROOT PEONIES/DAYLILIES
Up to 5 bare root plants: £5.95
6 or more bare root peonies: £5.95 per 5 bare root peonies or part there of. Please be aware that split shipment is to be expected, as only up to 5 peonies are likely to be in each box.
(e.g. 9 bare root peonies would cost £11.90 being 2 x £5.95, 11 peonies would be £17.85 being 3 x £5.95)
POTTED PERENNIALS AND POTTED PEONIES
Up to 14 plants: £35.00
Each additional 14 plants or part there of: £35.00
European temperatures and climatic conditions can vary greatly. As a result of this we reserve the right to not accept orders for delivery to the destinations specified below, even if an order is successfully placed on our web site. We also reserve the right to delay despatch of an order to a date determined by us. In the event that we deem a plant we sell is not appropriate for the climate of the country to which it is to be delivered we may refuse to supply it or not guarantee that plant. Your statutory rights are not affected.
For all of the countries we ship to in Europe (listed below), prices are as follows;
Up to 10 rhizomes: £13.50
Each additional 10 rhizomes or part thereof: £13.50
For orders over 10 rhizomes expect split shipment as it is unlikely that each box will contain more than 10 rhizomes
The following prices are for each 14 plants. Each additional 14 plants or part thereof will incur the same charge (i.e. 28 plants to Austria will cost 2 x £65)
Austria: £65.00
Belgium: £23.50
Bulgaria: £73.00
Corsica: £49.00
Czech Republic: £65.00
Estonia: £89.00
France: £27.50
Germany: £27.50
Gibraltar: £73.00
Greece: £47.00
Hungary: £65.00
Italy: £44.00
Latvia £120.00
Lithuania: £65.00
Luxembourg: £23.50
Malta £120.00
Poland: £65.00
Portugal: £47.00
Republic of Ireland: £27.50
Romania £120.00
Slovakia £65.00
Slovenia £65.00
Spain £44.00
Sweden £65.00